Ambitious and ready to grow. Together.

Are you passionate about network services and delivering top-tier customer experiences? Step into an exciting opportunity with IPknowledge in Amsterdam as a Network Engineer!

We specialize in Network as a Service (NaaS), offering secure, cloud-native connectivity and global corporate network solutions. Our services span, internet access, SD-WAN/SASE cloud solutions and much more, powered by central orchestration, monitoring, and workflow systems.

In this role, you’ll design, implement, and manage our cutting-edge network infrastructure, ensuring the highest levels of performance, security, and reliability. You'll be a key player in our operations, working closely with customers, handling escalations, and driving technical excellence across our global services.

What you will do and what you bring:

• Key Responsibilities:
  • Designing, implementing, and optimizing global corporate networks based on customer needs, ensuring secure and high-performance connections
  • Collaborating with our Support team, NOC and partners to troubleshoot and resolve complex network issues, ensuring SLA compliance and customer satisfaction
  • Collaborating with our Sales team to identify and support new opportunities, as well as enhancing services for existing customers
  • Performing network performance analysis and recommending improvements to enhance reliability and scalability
  • Providing technical support for escalated issues and acting as a key technical resource for both internal teams and customers
  • Assisting in the deployment and management of our Data Center and Firewall Infrastructure
  • Staying updated on the latest technologies and industry trends to maintain operational excellence and security

As you grow, you’ll have opportunities to take on more responsibility, manage larger projects, and influence the future of our services.

• What We’re Looking For:
  • A minimum of 5 years of network engineering experience in designing, implementing, and supporting enterprise-level networks
  • A bachelor's or master's degree in information technology (preferred)
  • Cisco CCNP certification (or higher), or equivalent qualifications or experience in network engineering
  • Experience with SD-WAN, SASE, and other network security solutions
  • Strong troubleshooting skills with a hands-on mentality to address a wide range of tasks, from deployment to issue resolution
  • Proven ability to work in customer-facing environments with excellent communication skills
  • Project management skills with a structured, systematic approach to managing tasks and deliverables
  • Strong English communication skills (Dutch is a strong plus)
  • Willingness to travel within Europe for short business trips

Your Growth Path

At IPknowledge, your career can evolve in multiple directions. We provide a clear growth path based on your ambitions and skills:

• Solution Architect: Develop your technical expertise and move into a Solution Architect role, where you will perform pre sales engineering, initiate product innovation, and design cutting-edge network infrastructures.
• Team Lead: Showcase leadership and management skills to grow into a Team Lead role, guiding a group of engineers and shaping the strategic direction of engineering operations.

Certifications and Training

At IPknowledge, we invest in your professional growth. We offer:

• Certification Programs: Support for industry-recognized certifications such as Cisco,  Azure and our Partner SDwan - Sase training programs.
• Mentorship and Development: Personalized career development plans, mentoring, and opportunities to work closely with senior engineers and technical leads.

‍Why Join IPknowledge?

At IPknowledge, you're not just joining a company—you’re becoming part of a fast-growing, forward-thinking team that’s redefining the future of network services.

Here’s why you’ll love working with us:

• Innovative Environment: Be at the cutting edge of network technologies.
• International Team: Work with a diverse, talented group of professionals from around the world.
• Growth Opportunities: Sharpen your technical and leadership skills while making a real impact.
• Make a Difference: Your contributions will directly influence the success of our services and ensure exceptional customer satisfaction.

Are you passionate about network services and customer satisfaction? Join our dynamic team at IPknowledge in Amsterdam as a Service Operations Engineer! 

We specialize in Network as a Service (NaaS), providing global corporate networks and secure, cloud-native connectivity solutions. Our services span, internet access, SD-WAN/SASE cloud solutions and much more, powered by central orchestration, monitoring, and workflow systems.

In this role, you’ll ensure the availability and quality of our services, working with advanced systems for automated monitoring and reporting. You'll be at the forefront of our customer interactions, managing support tickets, interfacing with our NOC and performing Service Reviews with our managed customer base together with our Network Engineers.

What you will do and what you bring:

• Key Responsibilities:
  • Proactively monitor and support global SASE and SD-WAN networks
  • Ensure top-notch technical support and SLA compliance
  • Collaborate with our 24/7 NOC to streamline procedures
  • Prepare and present regular service reviews to our customers
  • Drive continuous improvement through KPI tracking and process enhancements

• What We’re Looking For:
  • Minimum of 2 years of network support experience and a passion for customer satisfaction
  • Bachelor’s Degree or equivalent work experience
  • Experience in service management, network monitoring, and ITIL processes
  • Strong English communication skills (Dutch is a strong plus)
  • A proactive, adaptable team player with a focus on results
  • Customer facing, good communication skills
  • Hands-on mentality and prepared to take on a wide range of activities, from engineering and support tasks to network analysis and reporting.

Your Growth Path

At IPknowledge, your career can evolve in multiple directions. We provide a clear growth path based on your ambitions and skills:

• Network Engineer: Develop your technical expertise and move into a Network Engineer role, where you'll design, implement, and manage cutting-edge network infrastructures.
  
• Team Lead: Showcase leadership and management skills to grow into a Team Lead role, guiding a group of service engineers and our NOC.
  

As you grow, you’ll have opportunities to take on more responsibility and influence the future of our services.

Certifications and Training

At IPknowledge, we invest in your professional growth. We offer:

• Certification Programs: Support for industry-recognized certifications such as Cisco,  Azure and our Partner SDwan - Sase training programs.
• Mentorship and Development: Personalized career development plans, mentoring, and opportunities to work closely with senior engineers and technical leads.

Why Join IPknowledge?

At IPknowledge, you're not just joining a company—you’re becoming part of a fast-growing, forward-thinking team that’s redefining the future of network services.

Here’s why you’ll love working with us:

• Innovative Environment: Be at the cutting edge of network technologies.
• International Team: Work with a diverse, talented group of professionals from around the world.
• Growth Opportunities: Sharpen your technical and leadership skills while making a real impact.
• Make a Difference: Your contributions will directly influence the success of our services and ensure exceptional customer satisfaction.

‍Role Description

We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients. Working from our office in Amsterdam, you will be responsible for creating amazing user experiences for our customers. In collaboration with Head of Product and Development team you will define and implement innovative solutions for the product direction, visuals and experience, execute all visual design stages from concept to final hand-off to development, conceptualise original ideas that bring simplicity and user friendliness to complex design roadblocks and create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas, including user research and evaluate user feedback.

Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base.

Study, knowledge and experience 

• Masters or Bachelor in Design, Computer Science or relevant field
• Demonstrable UI design skills with a strong portfolio
• Proven UI/UX experience

The following know-how would be relevant:

• Experience in creating wireframes, storyboards, user flows, process flows and site maps
• Proficiency in Photoshop, Illustrator, OmniGraffle, Figma, Adobe XD or other visual design and wire-framing tools
• Proficiency in HTML, CSS, and JavaScript for rapid prototyping
• Excellent visual design skills with sensitivity to user-system interaction
• Ability to present your designs and sell your solutions to various stakeholders.
• Ability to solve problems creatively and effectively
• Up-to-date with the latest UI trends, techniques, and technologies
• Experience working in an Agile/Scrum development process
• Excellent communication skills
• Excellent English speaking and writing skills.
• Resourcefulness and troubleshooting aptitude
• Attention to detail

Competences 

• Technical
• Drive to improve 
• Critical thinking
• Autonomous (self-starter)
• Ambitious 

Job Responsibilities 

• Gather and evaluate user requirements in collaboration with the Product department
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Illustrate design ideas using storyboards, process flows and sitemaps
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Prepare and present rough drafts to internal teams and key stakeholders
• Establish and promote design guidelines, best practices and standards

‍

Role description

Working from our office in Amsterdam, you support our on-line marketing efforts, by helping implement and automate a scalable lead-generation process. This process attracts, nurtures and keeps track of contacts in our target group. The aim is to generate contacts in our target group that (wish to) engage with us about the purchase of services ('leads').

Practically it means the following responsibilities:

• Ensure our contacts database is up to date
  
• Create customer personas and map existing customers
  
• Help identify the various customer journeys, and 'stages'
• Help maintain our Website (NL/EN), and Linkedin profile.

‍Job Responsibilities

• Find AI tools that can expand/re-purpose the current content that we create
• Monitor & improve SEO & SEA
• Create a customer nurturing process
• Generating Leads for Sales to contact
• Help define lead stages
• Find ways to improve marketing automation

Job Goals (KPIs)

• Maintain and grow CRM contacts in database
• Ideas and processes for IPK website traffic
• Strategize ways to get Marketing Qualified Leads

Growth path & what you will get

You will become part of our highly skilled and innovative network engineering, operations, marketing, sales and development team. You will help IPK design, sell, deploy, configure, administrate, automate and ensure performant and secure global networks that cater to our customer needs.

• 25 Vacation days
  
• 8% holiday allowance
  

Role description

You will become part of our highly skilled and innovative network engineering, operations and development team. You will help IPK design, sell, deploy, configure, administrate, automate and ensure performant and secure global networks that cater to our customer needs.

1. Requirements analysis (about evolving enterprise ICT infrastructure / digital transformation)
   
2. Design SASE SD-WAN networks
   
3. Assist Sales with engineering expertise in major bids
   
4. Engineering-Lead for migrating new customers to SASE SD-WAN
   
5. Engineering-Lead for IPK product Innovation (Assist product owner)

Requirements

You will become part of our highly skilled and innovative network engineering, operations and development team. You will help IPK design, sell, deploy, configure, administrate, automate and ensure performant and secure global networks that cater to our customer needs.

• Network security & data protection (ZTNA, SDP)
  
• Workflow Orchestration/application deployment / OT Automation
  
• SSE/SD-WAN/SASE solutions
  
• Cloud solutions (Azure/AWS etc.), specifically network infrastructure integration into the cloud (Virtual WAN, VNETs, Virtual Appliances, etc).
  
• Troubleshooting and fault-analysis

Growth path & what you will get

You will become part of our highly skilled and innovative network engineering, operations and development team. You will help IPK design, sell, deploy, configure, administrate, automate and ensure performant and secure global networks that cater to our customer needs.

• Base salary of € 5.000+ per month
  
• 25 Vacation days
  
• 8% holiday allowance